Yo Soy Havana y Tú («Company,» «we,» «our,» or «us») values your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, store, and safeguard information when you visit our website, request information about our services, or communicate with us.
This Privacy Policy also applies to information collected through website forms, email communications, phone calls, and SMS/text message communications.
INFORMATION WE COLLECT
We may collect personal information that you voluntarily provide, including:
- Full name
- Phone number
- Email address
- City or location information
- Messages or inquiries submitted through our website
- Any other information you choose to provide when contacting us
We may also automatically collect limited technical information such as:
- IP address
- Device type
- Browser type
- Website interaction data
- Cookies and analytics information
This information may be collected when you complete a contact form, request information, subscribe to updates, or communicate with us through our website.
HOW WE USE YOUR INFORMATION
We use collected information to:
- Respond to inquiries or requests
- Provide information about services, experiences, or events
- Communicate regarding bookings, reservations, or requests
- Send service-related notifications or updates
- Improve our website, services, and customer experience
- Provide customer support
SMS / TEXT MESSAGE COMMUNICATIONS
By providing your mobile phone number through our website forms or when communicating with Yo Soy Havana y Tú, you consent to receive SMS/text communications related to:
- Service inquiries or responses
- Booking confirmations or reminders
- Customer support communications
- Updates regarding your request or reservation
Message frequency may vary. Message and data rates may apply depending on your mobile carrier.
You may opt out of receiving SMS messages at any time by replying STOP to any message you receive.
For assistance, reply HELP or contact us directly through the contact information listed below.
Mobile phone numbers and SMS consent are collected directly from users when they submit a website form or communicate with us.
Yo Soy Havana y Tú does not sell, rent, share, or disclose mobile phone numbers or SMS consent with third parties or affiliates for marketing or promotional purposes.
Mobile information may only be shared with authorized service providers strictly as necessary to support business operations such as messaging platforms, website systems, or customer support tools. These providers are required to maintain the confidentiality and security of your information.
Under no circumstances will mobile data be sold or shared for advertising or marketing purposes.
Promotional or marketing text messages are only sent when separate consent has been provided by the user.
INFORMATION SHARING
We do not sell or rent personal information.
We may share information only when necessary with trusted service providers that assist with:
- Website hosting or maintenance
- Customer communication platforms
- Booking or reservation systems
- Technical support services
All such sharing is limited strictly to what is necessary to operate our services.
DATA SECURITY
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, or misuse.
However, no system for transmitting or storing information electronically can be guaranteed to be completely secure.
COOKIES AND WEBSITE TRACKING
Our website may use cookies or analytics services to understand visitor behavior and improve website performance and user experience.
You may adjust your browser settings to disable cookies if you prefer.
THIRD-PARTY LINKS
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those external sites.
CHILDREN’S PRIVACY
Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from minors.
POLICY UPDATES
We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the updated effective date.
CONTACT INFORMATION
Yo Soy Havana y Tú
Website: https://yshytpro.com/
For questions regarding this Privacy Policy or our data practices, please contact us through the website contact form.
